Thank you for visiting CuddleDino. We are here to help with questions about products, orders, shipping, returns, refunds, and general customer support.

Please contact us using the information below, and our support team will do its best to assist you.

Customer Support

Store Name: CuddleDino
Website: cuddledino.space
Email: support@cuddledino.space
Phone: 1-866-571-0300
Address: 300 2 Ave, Dead Man's Flats, AB T1W 2W4, Canada

Support Hours

Our customer support team typically responds during regular business hours.

Monday to Friday: 9:00 AM – 5:00 PM
Saturday, Sunday, and Public Holidays: Closed

Response times may vary during weekends, holidays, peak seasons, or promotional periods.

Email Support

For the fastest assistance, please email us at:

support@cuddledino.space

When contacting us about an order, please include the following information:

Your full name
Order number
Email address used at checkout
Product name
A clear description of your question or issue
Photos or videos, if your item arrived damaged, defective, or incorrect

Providing complete information helps us review your request faster and provide a better solution.

Order Support

If you have questions about your order status, tracking information, delivery updates, or address changes, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes, but we will do our best to help.

Product Questions

If you need help choosing a plush toy, checking product size, understanding materials, or finding a gift, feel free to contact us before placing your order.

We want you to feel confident when shopping with CuddleDino.

Returns and Refunds

For return or refund requests, please review our Return and Refund Policy before contacting us.

To request help with a return or refund, email us at support@cuddledino.space with your order number and reason for the request.

Mailing Address

CuddleDino
300 2 Ave
Dead Man's Flats, AB T1W 2W4
Canada

Please do not send returns to this address without contacting us first. Returns sent without prior approval may not be accepted.

We Are Here to Help

At CuddleDino, customer happiness matters to us. Whether you are shopping for a birthday gift, a cozy bedroom companion, or a cute dinosaur plush for someone special, our team is happy to assist you.

For all inquiries, please contact:

Email: support@cuddledino.space
Phone: 1-866-571-0300